RelaxStore Curaçao respects your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or make a purchase.

We may collect personal information such as your name, email address, phone number, order details, and any communication you share with us via our website, email, WhatsApp, or social media channels.

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Your information is used solely to process orders, provide customer support, communicate about purchases or inquiries, and improve our services and website experience. We do not sell, rent, or trade your personal information to third parties.

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We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. Access to personal information is limited to authorized personnel only.

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Our website may use cookies to enhance functionality and user experience.

Cookies help us understand how visitors use our site so we can improve performance and usability. You can manage or disable cookies through your browser settings at any time.

We may share limited information with trusted third-party service providers only when necessary to complete transactions, process payments, or deliver services.

These parties are required to handle your data securely and confidentially.

You have the right to request access to your personal data, request corrections, or ask for deletion of your information.

To exercise these rights, please contact us directly.

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If you have any questions about this Privacy Policy or how your information is handled, you may contact RelaxStore Curaçao via email or WhatsApp.

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TERMS & CONDITIONS 

By accessing this website or making a purchase from RelaxStore Curaçao, you confirm that you are at least 18 years of age.

Our products and services are intended for adults only.

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All products sold by RelaxStore Curaçao are for personal use only. Customers are responsible for reading product descriptions, instructions, and safety information before use.

Any information provided by RelaxStore Curaçao is for general educational purposes and does not replace professional medical or therapeutic advice.

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Returns / Exchanges

Due to hygiene and safety reasons, all sales of personal care and intimate items are final.

Opened or used products cannot be returned or exchanged.

If a product is defective or damaged at the time of purchase, you must contact us within 48 hours with proof of purchase so we can assist you.

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Prices and product availability are subject to change without prior notice. RelaxStore Curaçao reserves the right to limit quantities or discontinue products at any time.

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Delivery

We currently offer shipping and delivery within the island of Curaçao only. All orders are prepared with care and packaged discreetly to ensure privacy and confidentiality.

Delivery times may vary depending on location and availability. Customers will be informed of estimated delivery details after placing an order.

At this time, we do not ship internationally or outside of Curaçao. Additional delivery and shipping options may become available in the future, and updates will be shared on our website.

If you have questions about delivery or need assistance with your order, please contact us via WhatsApp or email.

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RelaxStore Curaçao is not responsible for improper use of products or failure to follow provided instructions. By purchasing from us, you agree to use products responsibly and at your own discretion.

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We reserve the right to refuse service to anyone engaging in inappropriate, disrespectful, or disruptive behavior, both in-store and online.

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CHECKOUT POLICY.

All customers must be 18 years or older to place an order. All personal care items are final sale due to hygiene reasons.

Orders are prepared with discretion and privacy.

Customer information is kept confidential and used only to process orders and provide service.

By completing your purchase, you agree to our Privacy Policy and Terms & Conditions.

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